Client Experience • Photography • Writing • Design • Social Media

Simsbury Public Library:                        

June 2024 - Present

 

Library Services Assistant, Children's Department

• Recommend and guide users in selecting appropriate reading materials, enhancing their library experience through tailored suggestions.

• Design and create eye-catching social media graphics using Canva to promote upcoming library programs, increasing community engagement and program attendance.

• Utilize library management systems to efficiently check in, check out, and sort books, ensuring accurate circulation and organization of materials.  

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The Walt Disney Company:                        

2019 - 2024

 

PhotoPass Photographer (November 2021 - May 2024)

Disney’s PhotoPass service captures the most magical of moments every day. As a PhotoPass photographer, I take photos of guests young and old so they can remember these moments for generations to come.

• I utilize DSLR cameras and Disney technology to produce high-quality photographs.

• I assist guests in viewing and purchasing prints and digital downloads

• I capture and preserved magical moments for guests of all ages, ensuring lasting memories.

• I have earned specialty roles, including photographing in the Bibbidi Bobbidi Boutique, and hold a leadership position in the Sales and Service Center.

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Sales Hostess (June 2021 - November 2021)

Returning to The Walt Disney Company post-pandemic, I was beyond excited to once again work on Main Street in The Magic Kingdom and bring magic and Guest Service to our guests every day.

• I engaged guests in various retail environments, providing guest service and helping to find solutions when challenges arise.

• I used Disney’s Merchentainment formula of Connect, Discover, Recommend, and Close to successfully sell everything from jewelry to embroidered earhats.

• I collaborated with other Merchandise Cast Members to keep the stores stocked, clean, and Show Ready so each guest feels welcome.

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Character Attendant (August 2019 - March 2020)​

As a participant in the Disney College Program, I joined the Entertainment Department to serve as a liaison between kids, kids at heart, and their most beloved Disney characters.

• I implemented The Walt Disney Company’s Four Keys to Success: Safety, Courtesy, Show, and Efficiency, to provide guests with a great entertainment experience.

• I built genuine connections with guests of all ages that facilitated a friendly relationship between the customers and the business.

• I worked as a team with performers, photographers, and attraction operators to serve between 500 and 2,000 guests daily.

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WeRateDogs:                        

February 2021 - August 2023

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We Rate Dogs is the internet's #1 source for professional dog ratings. What started as a comedic Twitter account in 2015 has expanded to a following of over 14 million across multiple platforms and a beloved brand.

TikTok Community Manager - October 2022 - August 2023

• Monitored and engaged with the TikTok community, responding to comments, messages, and fostering positive interactions with followers.

• Collaborated with the creative team to ideate and produce high-quality and entertaining videos that align with the brand's tone and voice.

• Conducted regular analysis of TikTok metrics, tracking performance and identifying opportunities for optimization and growth.

Copywriter – February 2021 – August 2021

• Crafted engaging and humorous dog-related copy for multiple social media platforms, resulting in over 6 million impressions within 2 months.

• Strategized content for organic and partnership posts, optimizing engagement and brand loyalty.

• Developed, edited, and refined content with a team for maximum creativity and success.

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Nerds and Beyond: Senior Staff Writer and Editor; Special Contributor

​November 2017 - January 2022​

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Nerds and Beyond is a pop culture news site dedicated to fandom reporting and exclusive interviews. Along with writing daily content for the site, I help the founder and president manage content produced by over 40 staff members.

• I write recaps, reviews, news updates, and original articles as well as edit and publish the work of teammates.

• I attend events and interview actors and creators to provide exclusive content to readers.

• With my help, the site has grown from 280K unique visits 2018 to 3.1 Million visits in 2021.

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RandomActs: Staff Writer

​July 2018 - June 2019​

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With a mission to make the world a better place, Random Acts works around the world to change lives through one act of kindness at a time. I worked on the first writing staff for the organization. 

• I worked with a team of volunteers to coordinate and produce all internal and external communications for the organization.

• I wrote “Kindness Files,” reports on acts of kindness funded by Random Acts to promote engagement and future donations.

• I encouraged participation in upcoming events through blog posts detailing conventions and donation drives.

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This Star Won't Go Out: Graphic Designer and Social Media Manager

​August 2017 - January 2020

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This Star Won’t Go Out a nonprofit that provides financial assistance to families undergoing the trials of childhood cancer. After following the organization on social media for years, I joined as their social media coordinator to help community outreach and fundraising efforts.

• I strategized social media campaigns for TSWGO’s in person and online events to drive engagement.

• I assisted in the launch of TSWGO’s grant program Project Lovely, including designing graphics that were used by social media influencers including YA author John Green.

• I collaborated with the team to participate in the annual Project for Awesome, earning the organization over $53,000 over three years.

• I designed logos and assets to modernize the brand and increase brand cohesion.

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Harvard Medical School: Internal Communications and Events Intern

Spring 2018​

 

My junior year of college, I had the opportunity to intern in the Office of Communications and External Relations at Harvard Medical School. I learned first-hand how to work in an office and balance communication styles for different audiences.

• I interviewed members of the HMS administration to better connect the internal community and academic body.

• I assisted in the planning and orchestration of a medical lecture series to provide the HMS and Boston community with free educational resources.

• I contributed to department-wide communication initiatives to provide my unique point of view and experience.

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TeeRico: Assistant Marketing Coordinator

January 2017 - May 2017​​

 

​TeeRico is the merchandise company for actor and playwright Lin-Manuel Miranda. As the marketing assistant, I supported the manager in promotion and retail duties.

• I used Hootsuite to manage the company’s Twitter, Facebook, and Instagram.

• I increased the company’s Instagram accounts from 2,000 to 3,000 and its Twitter followers from 7,000 to 10,000 over six months through catching graphics and consistent, engaging posts.

• I helped with store website upkeep by editing merchandise photos, writing product descriptions, and updating inventory to increase the store’s success.

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Simmons College Office of Undergraduate Admissions:                        

2015 - 2019

 

Campus Ambassador – Tour Guide (2018 - 2019)

After three years working in the Office of Undergraduate Admissions, I became a Campus Ambassador. In this role, I worked as a tour guide and representative for the school.

• I led groups of prospective students and their families throughout campus to show the academic features and residential amenities the school provides.

• I memorized information about the school’s past and current offerings to provide advice and facts to visitors.

• I told stories about my time as a student to show guests a positive but authentic perspective of the undergraduate experience.

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Student Caller, Student Calling Lead (2015 – 2018)​

My first job in university was with the Office of Undergraduate Admissions as a Student Caller where I reached out to prospective students. After two years I was promoted to lead the program and my fellow students in the role.

• I answered questions and provided information about the college to establish a friendly and trustworthy current student contact with the prospective students.

• I supervised twelve student callers, providing training, materials, and resources to implement the most efficient and successful initiative possible.

• I helped prospective students plan trips to campus including itineraries and accommodations to prepare them for the best experience at the school.

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